WhatsApp Error Codes: These are numerical identifiers used to facilitate the diagnosis and solution of problems within the app. Whether you’re a developer working with the WhatsApp Business API or just a user encountering glitches during day-to-day usage, these codes contain information about errors related to connection failures, permission problems, server downtime, or limitations based on API quotas. Error codes are also the keys to taking a specific action, helping you raise fewer support tickets, and facilitating WhatsApp communication with a lot more ease.
What Are WhatsApp Error Codes?
Understanding WhatsApp Error Codes & Fixes Error codes help you find out the specific type of issue you are facing while using WhatsApp, covering all issues from connectivity to permission or authentication failure. Each code points you at a specific problem area so that you can target your troubleshooting and get to the bottom of what’s going wrong more quickly.
1. Technical WhatsApp Errors
| Error Code | Meaning | Possible Solution |
| 0 | Carried Exception: Could not Auth an app user. | If the access token has expired, revoke the access token and get a new one. |
| 3 | API Method: When there is a capability or permissions issue. | You can use the access token debugger to check app permissions. |
| 4 | API Too Many Calls: Your app reached the API call limiting speed. | Wait and back off on the number of API calls. |
| 10 | He was still recused at the end of the month. | Verify permissions and configuration. |
| 190 | Your access token is expired. | Get a new access token. |
| 131000 | There was an error and we couldn’t process your subscription. | Please try the action again, or reach out to support if the issue is still there. |
| 131021 | Recipient Cannot Be Meant for Sender: Sender and recipient numbers are identical. | Make sure that sender and recipient numbers are not the same. |
| 132001 | Another example of the error: Template Does Not Exist: The template is unapproved or does not exist. | Check whether the template is approved and the name of the template |
2. Authorization WhatsApp Errors
| Error Code | Meaning | Possible Solution |
| 0 | If previous one expired or invalid, get new Access token (AuthException) | Obtain a new access token. |
| 3 | API Method: Optional denotes a capabilities or permissions problem. | Use the access token debugger to confirm premios. |
| 10 | Permission Denied: Required permission is not granted | Verify that you have the necessary permissions |
| 190 | The access token has expired. | Generate a new access token. |
3. Throttling WhatsApp Errors
| Error Code | Meaning | Possible Solution |
| 4 | New API call limit: too many calls; out of allowed API call rate limit. | Limit the API request rate and retry after some time. |
| 80007 | If you have more than two IDs, you are getting blocked by rate limit issues because of the number of API calls beyond acceptable limits. | On the issue of volume, you require it and how to get it against if you need less. |
| 130429 | Resolution Limit Hit : The rate limit is triggered due to excess usage by space. | Please try again with less frequency. |
| 131048 | Spam rate limit hit: Messaging practices have exceeded the spam limit. | Make sure messaging practices used still adhere to WhatsApp policies and reduce the volume. |
| 131056 | Business Account, Consumer Account Pair Rate Limit Hit: (Business Account, Consumer Account): It exceeds the number of allowed interactions between a business and consumer account. | Restrict interactions to avoid going over maximum rate limits. |
| 133016 | Account Register/Deregister Rate Limit Exceeded: Too many registration or deregistration attempts. | Wait and repeat the process later. |
4. Integrity WhatsApp Errors
| Error Code | Meaning | Possible Solution |
| 368 | Temporarily Blocked for Policy Violations: Account temporarily blocked due to policy violations | Re-examine the violations of the terms and correct them. |
| 130497 | Business Account is Restricted from Messaging in This Country: Because of local regulations, messaging is restricted. | Review local regulations related to messaging and revise your account settings appropriately. |
| 131031 | Account Has Been Locked: The account has been locked. | Review for policy compliance and consult the Health Status API for additional details |
5. Other WhatsApp Error Code
| Error Code | Meaning | Possible Solution |
| 1 | API Unknown: An unknown error occurred. | It is always possible to check the WhatsApp Business Platform Status page to see if any server problems exist and try again later. |
| 2 | API Service: Service is currently unavailable. | Wait and try again due to temporary downtime. |
| 33 | Invalid ‘Parameter Value’: These are not acceptable input(s) | Confirm if the business phone number and each parameter are correct. |
| 100 | Invalid Parameter: One or more parameters in your request are invalid. | Double-check that all parameters are spelled as expected and supported. |
| 130472 | The recipient’s number is part of an experiment. | An experiment will not be pushed to the user until it finishes or if possible, the user opts out of it. . |
| 131000 | An error has occurred and your request couldn’t be processed. | Attempt the operation again; if it continues, reach out to support. |
| 131005 | Access Denied: The action is not permitted. | Make sure your account has the appropriate permissions. |
| 131008 | A mandatory parameter was omitted | You may check all required parameters and retry your request. |
| 131009 | This explains the reason, which is: Parameter Value Is Not Valid : One or more parameter values are not acceptable. | Make sure that all the parameter values are correct and in accordance with the API. |
| 131016 | The expectation of over-natural text and the service will dissolve. | Retry after a short period. |
| 131021 | Recipient Cannot Be Sender: Sender and recipient numbers are the same. | Make sure that the sender and recipient numbers are not the same. |
| 131026 | Message Undeliverable : The message could not be delivered to the recipient. | The receiver should be checked for number and availability. |
| 131042 | Business Eligible Problem with Payment : Business account payment settings issue. | Make sure all accounts are active and check your payment settings. |
| 131045 | The certificate provided for security is invalid. | Make sure your certificate is valid and installed properly. |
| 131047 | Re-engagement message: Problem sending a re-engagement message | The content of the message must comply with the re-engagement policies outlined by WhatsApp. |
| 131049 | Meta opted not to deliver: WhatsApp (Meta) decided not to deliver your message. | Be sure the content abides by policy and modify if needed. |
| 131051 | Message Type Not Supported : message type is not as required. | Ensure that the message type is supported by WhatsApp. |
| 131052 | Media Download Error: Media Download Error | Network error: Check your network connection and verify that the media is available. |
| 131053 | Media Upload Error: An error occurred while uploading media. | Check whether the file size and format comply with WhatsApp’s requirements. |
| 131057 | Maintenance Mode: The account is under maintenance due to maintenance activities. | Please do not retry until maintenance is done. |
| 132000 | Template Param Count Mismatch : The number of parameters provided does not match the requirement of the template. | Remember to add the right quantity of template parameters. |
| 132001 | Template Not Found: The given template isn’t approved or doesn’t exist. | Check that the template is approved and that the template name is correct. |
| 132005 | The text provided for the template exceeds the allowed length. | Shorten the text to meet the length requirements. |
| 132007 | Template formatting characters violate policy. | Make sure the template adheres to the required formatting policies. |
| 132012 | Template Parameter Format Mismatch : template parameters are not in the correct format. | Fix formatting issue with template parameters |
| 132015 | Template Is Paused: The template is currently inactive. | If you want to use the template again, reactivate it. |
| 132016 | Template Is Disabled: Template is disabled. | This is done by enabling the template for messaging. |
| 132068 | Flow Is Blocked : If a messaging flow has been blocked. | Review the flow settings and manage permissions as appropriate. |
| 132069 | Flow Is Throttled : Limiting the number of times a messaging flow is executed. | Source Limit (Flow, get various once on leading): 100 requests per rolling 24 hours (400 requests per a single 5-minute period) |
| 133000 | Unfinished Deregistration : The deregistration process of the account was not successfully completed. | Attempt the deregistration process again. |
| 133004 | Server Temporarily Unavailable : The server is down or temporarily unable to handle a request. | Wait and try again later. |
| 133005 | Two-Step Verification PIN Mismatch : The PIN you entered is incorrect. | Check and enter a PIN |
| 133006 | Country: Phone Number Re-Verification The needed phone number is required to be re-verified as it has been changed or it is a security-trigger phone number. | Re-verify your number, as provided by WhatsApp. |
| 133008 | Too many guesses for Two-step verification PIN : Multiple guess attempts for PIN have been done. | It is wise to wait before you try to enter the PIN. |
| 133009 | Two-Step Verification PIN Guess Failed Too Fast : PIN guesses are happening too quickly. | Give it more time between attempts. |
| 133010 | Mobile No. Not in Use : Entered mobile is not in use for WhatsApp. | Deactivate any phone number that is not registered. |
| 133015 | Please do wait a few minutes before trying to query this phone number: A cooldown period is imposed between the re-registration of one phone number | Wait for the specified time before trying again. |
| 135000 | Generic User Error : A generic error signifying that there was some issue with what the user asked for. | Ensure that all request parameters are correct and try again. |
Conclusion
WhatsApp error codes are of great help in diagnosing the problem in the case of problems or issues, whether there are people issues, authentication issues, what protocols they are using, etc. With the knowledge of what each code means and the corresponding fixes to be done, the development team and the users can address the problems effortlessly and have a seamless connection with the app.
And these codes not only assist in speeding up the troubleshooting process, but they are also extremely informative when it comes to knowing whether there’s something a lot wrong on your end, in terms of network connectivity, app permissions, configuration settings, or external reasons like server downtime. With this knowledge, you can take a methodical approach: checking for expired tokens, verifying API permissions, modifying messaging frequencies, etc., so that you can have your WhatsApp operations back up to full speed.
Regardless of whether you are a brand using WhatsApp Business API or just a common user using WhatsApp for your daily communication, knowing about these error codes allows you to take specific and targeted action, reduce downtime, and give you a better user experience. If you experience issues despite following these steps, it is advised to contact WhatsApp support or refer to the official documentation for further support.
FAQ’s
What do WhatsApp error codes mean?
They are numeric designations that tell you exactly what issue is occurring in the app, which helps both users and developers troubleshoot.
What do these codes assist with in troubleshooting?
Because they precisely specify what the problem area is – connectivity, permission, authentication, etc. These codes lead to focused and efficient fixes.
Throttling or Rate Limit Errors Solution
Cut down on the number of API calls or messages, allow a cooldown, and make sure you’re within WhatsApp’s usage limits.
